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Federal-Mogul USA Customers Visit Wuhu Hetian Automotive Industry Co., Ltd.

2026-01-31

 

After-sales Business Division: Service Upgrade, Customer First

After-sales Business DivisionManagerYang Laiwang was the first to report.In 2025, the after-sales team always placed customer satisfaction first, significantly improving after-sales service quality by optimizing service processes and strengthening employee training. In response to customer feedback issues, the after-sales team responded quickly, arriving at the scenefirst timeto resolve problems, with the annual customer complaint rate dropping significantly. At the same time, they actively expanded the after-sales service market, launching a series of value-added services, winning a good reputation and more business opportunities for the company.

After-sales Planning and Logistics Department: Precise Scheduling, Guaranteed Supply

After-sales Planning and Logistics DepartmentManagerSun Juan pointed out in her report that the department closelycentering onthe company's production plan in 2025, precisely scheduling materials to ensure timely supply of after-sales materials. By introducing an advanced logistics management system, logistics distribution routes were optimized, reducing logistics costs. At the same time, communication and cooperation with suppliers were strengthened, establishing stable supply channels and effectively addressing challenges brought by market fluctuations.

Forging Branch: Technological Innovation, Capacity Improvement

Forging BranchManagerYang Fei introduced the branch's technological innovation achievements in 2025. By introducing new forging equipment and processes, product quality and production efficiency were improved. At the same time, quality control during the production process was strengthened, with strict implementation of inspection standards, significantly improving product qualification rates. Additionally, the branchemphasizesemployee skill training, cultivating a batch of technical backbone, laying a solid foundation for the branch's sustainable development.

Vibration Damping Branch: Optimized Management, Cost Reduction and Efficiency Improvement

Vibration Damping BranchManagerYang Jianhui emphasized the importance of management optimization and cost control in his report.In 2025, the branch improved equipment utilization and production efficiency by optimizing production processes and rationally arranging production plans. At the same time, cost management was strengthened, strictly controlling raw material procurement and energy consumption, reducing production costs. In terms of product quality, the branch established a strict quality traceability system, ensuring stable and reliable product quality.

Die Casting Branch: Market Expansion, Diversified Development

Die Casting BranchManagerLi Guohua shared the branch's experience in market expansion.In 2025, the die casting branch actively explored new markets, strengthened communication and cooperation with customers, understood customer needs, and developed a series of new products adapted to the market. At the same time,emphasizesproduct diversified development, not only meeting internal company needs but also providing high-quality products and services to external customers, further enhancing the branch's market competitiveness.

Chengdong Branch: Team Collaboration, Creating Excellence Together

Chengdong BranchManagerXia Xuesong emphasized the importance of team collaboration in his report.In 2025, various departments of Chengdong Branch closely cooperated, forming astrongwork synergy. During the production process, departments supported and collaborated with each other, timely resolving problems encountered in production. At the same time, the branchemphasizesemployee team building activities, enhancing employee cohesion and sense of belonging, creating a good atmosphere for the branch's development.

OE Business Division: Innovation-Driven, Leading Development

OE Business DivisionManagerMa Zhiqiang introduced the division's work in innovation-driven development.In 2025, the OE Business Division increased R&D investment, encouraging employees to carry out technological innovation activities. Through cooperation with universities and research institutions, a batch of advanced technologies and talents were introduced, providing strong support for the division's innovative development. At the same time, the divisionemphasizesintellectual property protection, applying for multiple patents and enhancing the company's core competitiveness.

Other Departments: Each Performing Their Duties, Ensuring Operations

Department heads from the Safety and Environmental Protection Department, Equipment Department,OE Sales, After-sales Sales, Procurement Center, After-sales Quality Assurance,OE Quality Assurance, Technical Center, Technical Projects, Mold Workshop, Automation, Finance Center, Management Center, and other departments also reported separately. All departments in 2025 focused on the company's overall strategic goals, each performing their duties and responsibilities, achieving remarkable results in safety production, equipment maintenance, market sales, quality control, technical R&D, financial management, and other aspects, providing strong support for the company's stable development.

General Manager's Speech: Reviewing Changes, Looking to the Future

After listening to the reports from department heads, the company's General Manager delivered an important speech. He first expressed full recognition and heartfelt thanks for the achievements of all departments in 2025. The General Manager pointed out that 2025 was an extraordinary year in the company's development history, with the company experiencing a series of changes and developments.

In terms of market expansion, the company actively responded to market changes, adjusted market strategies, successfully opened multiple new markets, and further expanded its business scope. In technological innovation, the company increased R&D investment, introduced a batch of advanced technologies and equipment, launched a series of competitive new products, and enhanced the company's core competitiveness. In management optimization, the company strengthened internal management, improved various rules and regulations, and improved work efficiency and management levels. In team building, the companyemphasizesemployee training and development, creating a good corporate culture atmosphere, with employee cohesion and sense of belonging continuously strengthened.

The General Manager also objectively analyzed the problems and shortcomings in the company's 2025 development. He pointed out that the company still needs to further improve in market response speed, product quality stability, cost control, and other aspects. In response to these issues, the General Manager proposed the development goals and key work for 2026. He emphasized that in 2026, the company will continue to adhere to market orientation, increase market expansion efforts, improve product quality and service levels, strengthen cost control and management optimization, and promote the company to achieve high-quality development.

The General Manager encouraged all employees to continue maintaining a positive work attitude in the new year, to bebravelyinnovative and dare to take responsibility, striving to achieve the company's development goals. He believes that with the joint efforts of all employees, the company will surely overcome difficulties,welcomingchallenges, and create an even better future.

This annual summary conference concluded successfully amidenthusiasticapplause. Through the reports of department heads and the General Manager's speech, all employees gained a comprehensive understanding of the company's 2025 development and a clear understanding of the development goals and key work for 2026.

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